allai partners with Flinks to disrupt InsurTech AI space

April 12, 2018

Please reload

Loss ratios are like testicles

January 10, 2018

"An executive at one of the largest insurers told me that “other” is their most common cause for a claim. People (unlike bots) lazily tick that catch-all-box, rendering their data useless.


Tons of useful data are lost too: often they’re not machine readable; other times, it’s the humans who can’t read them (swallowed by a system whose architect retired in the 90s).

The exec went on to say their ‘loss ratio’ was 54% (in other words, if you paid $100 in premiums, they’d spend , on average , $54 on your claims). Among insurers, this passes for small talk, so he was a little taken aback when I countered that his customers have ,  on average, one testicle. I explained that knowing your customer ‘on average’ offers little insight. Worse, under the guise of a ‘statistical fact,’ a generalized average often paints a misleading picture."


read more @




Share on Facebook
Share on Twitter
Please reload

Follow Us
Search By Tags
Please reload


Montreal, QC, Canada ©2018